A Plan for Every Municipality
From open-source self-hosting to fully managed cloud. Choose the deployment model that fits your organization.
Community
Open source, self-hosted. Full platform, no license fees.
Free
/month
- Full Mark-a-Spot platform
- Drupal 11 + Nuxt 4
- Open311 GeoReport v2 API
- Docker deployment
- Community support
- GPL licensed
- Unlimited reports
Cloud Starter
Managed hosting for small to mid-size cities.
€199
/month
- Everything in Community
- Managed EU cloud hosting
- Automatic updates
- SSL & custom domain
- Up to 500 reports/month
- Email support
- GDPR compliant hosting
Cloud Pro
Full features with AI and priority support for larger cities.
€499
/month
- Everything in Cloud Starter
- AI photo categorization
- AI duplicate detection
- AI hazard detection
- Up to 2,000 reports/month
- Priority support
- Custom branding
Frequently Asked Questions
Common questions about Mark-a-Spot deployment, licensing, and features.
Yes. Mark-a-Spot is open source under the GPL license. You can download, install, and use the full platform without any license fees. The cloud plans cover hosting, maintenance, and support services.
Yes. Anonymous reports are supported out of the box. Citizens can optionally provide an email address for status updates without creating an account.
Mark-a-Spot supports AI-powered photo categorization (upload a photo, AI suggests the category), semantic duplicate detection (finds similar reports even with different wording), hazard detection (prioritizes critical reports), and privacy checks (detects faces and license plates).
Absolutely. Mark-a-Spot uses standard Drupal export/import and the Open311 API, making migration between self-hosted and cloud deployments straightforward.
Mark-a-Spot ships with 16 languages including German, English, French, Spanish, Dutch, Turkish, Polish, and more. The interface supports RTL layouts and easy language mode for accessibility.
Yes. For organizations needing custom SLAs, on-premise deployment in your own data center, dedicated infrastructure, or custom integrations, contact us directly for a tailored solution.