Latest updates from the Mark-a-Spot ecosystem: product launches, case studies, technical insights, and open-source civic technology news.
Compliance
Der Servicestandard der Bundesregierung. Und die Frage, die er nicht beantwortet
Der Servicestandard definiert 13 Kriterien für digitale Verwaltungsangebote. Aber mit welcher Software können Kommunen diese Kriterien umsetzen? Mark-a-Spot zeigt, wie es geht.
Holger Kreis
Open Source
Mark-a-Spot Listed in EU Open Source Solutions Catalogue
The European Commission has added Mark-a-Spot to the EU Open Source Solutions Catalogue, a central platform for open-source software in the public sector.
Holger Kreis
Launch
New: Citizen Reporting for Kamp-Lintfort with Mark-a-Spot
Since November 2025, anliegen.kamp-lintfort.de is live. The Lower Rhine municipality uses Mark-a-Spot with AI-powered categorization for their digital citizen reporting portal.
Holger Kreis
Launch
City of Bonn Launches Mobile Citizen Reporting with AI Photo Recognition
Bonn relaunches its citizen reporting portal: mobile-first, with AI photo recognition and transparent status tracking. Built on Mark-a-Spot (Open Source, Open311, GDPR compliant).
Holger Kreis
Standards
Open311 GeoReport v2: More Efficiency for Citizen Services
Open311 GeoReport v2 is an open format that enables citizens to report issues directly to their administration. It saves time and resources, improves communication, and facilitates data analysis.
Holger Kreis
Research
Mark-a-Spot as Leading Open-Source Civic Issue Tracker: Insights from Academic Research
A research paper by Haas and Knoch compares FixMyStreet, Mark-a-Spot, and Klarschiff. Mark-a-Spot stands out for usability and flexible configuration.
Holger Kreis
Tutorial
How to Install Mark-a-Spot with Docker
A deep dive into the Mark-a-Spot Docker setup for development and testing. Get the open-source 311 platform running locally in minutes.